Exactly about Credit and checks that are pre-sales Sky Mobile

Any time you obtain a SIM, phone or tablet from us (even though you’ve purchased from us before), we will perform pre-sales checks.

Once we operate the checks, we utilize the many up-to-date information so outcomes can differ based on your present circumstances.

Investing in a pay month-to-month phone or tablet

A credit contract is really a style of loan that lets you spread out of the total price of a brand new phone or tablet over many months.

We are going to provide you the cash for the tablet or phone purchased with Sky. You may then repay the mortgage in month-to-month instalments.

That is authorised and managed by the Financial Conduct Authority.

Credit, affordability, fraudulence and identification checks

In your Sky mobile phone purchase, we utilize information from a mix of sources to greatly help run credit, affordability, identity and fraud checks.

We now have an responsibility as a accountable loan provider to make certain you can expect credit agreements properly and these checks help us do this. We will constantly ask for the permission before we perform these checks. Without it we won’t have the ability to carry on.

If you are obtaining a pay phone that is monthly tablet, your purchase could be called for further checks. Should this happen, we are going to tell you right away. Although we’re operating the checks, please be conscious that costs and will be offering are susceptible to alter.

Credit search

After we’ve run a credit check, you can actually observe that we’ve kept a mark on your own credit report.

Once you have a credit contract with us other lenders may additionally note that a Telecommunications business has done a credit search. Other loan providers usually takes this into consideration when creating their decisions that are own providing credit.

Affordability checks

Within the checks, we’ll ask one to ensure that one can pay the month-to-month loan repayments for the complete period of your credit contract. If you can’t, we’ll cancel your purchase. If you prefer, it is possible to select a different sort of phone, tablet or want to fit your spending plan, if not your purchase will always be terminated. Any upfront payments you made once you ordered will soon be refunded to your payment that is original method fourteen days.

Not qualified to receive a credit contract?

You will be declined a credit agreement for a quantity of various reasons.

About this, we won’t be able to give you the exact reason why your application for a credit agreement was declined while you can talk to us. If you’re concerned, talking to a Credit Reference Agency will help. Equifax are our selected Credit Reference Agency.

Sky credit builder might help. It allows you to have a SIM just want to build a payment history up with us over half a year, and also this is taken into account in the event that you re-apply to get a phone by having a credit agreement. It is not now available for pills.

Your credit history / credit history

To find out more regarding the credit file, enter touch with Equifax, our selected Credit Reference Agency.

They could give you your statutory credit report.


Equifax email address:

Equifax Ltd Customer Support Centre PO Box 10036 Leicester LE3 4FS

Tel: 0333 321 4043 (standard call charges use)

There is other Credit Reference Agencies whom you can speak to regarding your credit history. An inventory, along side more details are found at www. Moneyadviceservice.org.uk.

Nevertheless desire a hand?

If the problem isn’t sorted, you should check down our help that is related or in contact with us.